Client Rights and Responsibilities

A Declaration of Basic Client Rights: Tamara L. Stevens, MA, LPA, HSP-PA (DBA Harbor Psychological Services, PLLC) conforms to the client rights provided by North Carolina General Statutes Article 3.122C, where these rights are explained in detail. Below is a summary of these rights. If you have questions, please contact Tamara L. Stevens, MA, LPA, HSP-PA at 252-623-2290.

In summary, you have the following rights:

to be informed of your rights

to know what is expected of you

to always be treated with respect

to have information about you kept confidential within the limits of applicable laws

to understand and give informed consent for treatment and services

to exercise your rights as a citizen

to review your medical records within the limits of applicable laws

to know the costs of services

to be accepted for treatment by a provider appropriate for your needs

to request special accommodations

to freely file and appeal regarding any changes in your services

The above information is intended to be a general overview of your rights and is not intended to be used as the sole source of information regarding your rights. If you have specific questions about your rights, please contact your provider.

Your responsibilities: Things you can do to get the best results from services include

Be on time for all of your appointments and call if you cannot keep an appointment.

Let the staff know about any changes to your medications or changes to your health.

Treat staff and other clients with respect and consideration.

Be involved in developing and reviewing your service plan.

Tell your provider when you are experiencing problems.

Let your provider know if you decide to discontinue services.

Present your insurance card each time you attend an appointment.

Let your provider know any changes in your name, insurance, address, phone number, or finances. Pay your bill or let your provider know about problems you have meeting payments.